Reviews For Sport Clips Haircuts of Morgantown - University Town Center

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1 rating

I have been a customer for several months now and up until today was very satisfied. However today I go on the app select a person who is available in 35 min and proceed to the location. Get there sign in and sit down, board shows I am next with a 5 min wait, perfect. I sit and sit and watch people come in for the next 20 minutes and proceed to go back for haircuts I just figured they have selected a different person or something, then I look at the board, I now have a 29 min wait......What the heck. I proceed to the counter and ask what is going on and was told something about when someone comes in and selects "First Available", then they go ahead of those who selected a persona and checked in (Sorry the person who I had booked and was waiting for was not available). This makes no sense at all, what is the point to using the app and checking in if anyone who walks through the door can just get ahead of you. So therefore, I left and will never set foot in a Sports Clips again, and I am sure that goes for the guy behind me as the same thing happened to him and he left as well. I will be sure and share my experience anywhere I can, and let others know.

Reply from Sport Clips Haircuts of Morgantown - University Town Center:
Hey Michael, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

5 rating

I bring my young son to this location to get his haircut. He's turning 2 soon and I wanted his haircut for the occasion. Well, he had other plans. He screamed and cried and just didn't want his hair cut. Our stylist was so sweet to him, and me. I was crying from embarrassment from his behavior and our stylist assured me everything was okay. She still managed to cut his hair and have it look great. Thank you for your patience. Thank you for not judging my son based on one bad day. Thank you for making this Mama feel better in a stressful situation. We will continue to come here for his haircut needs.

Reply from Sport Clips Haircuts of Morgantown - University Town Center:
Hey Julie, thank you for the kind words! We're very happy to hear you and your son had a great experience with us and hope to see you both again soon!

4 rating
  • 02/08/21
  • Stephen Pendley. Stylist

I’ve tried this place a few times. I got Marissa as my stylist yesterday, and she gave me the best fade I’ve received from this place. Highly recommend her.

Reply from Sport Clips Haircuts of Morgantown - University Town Center:
Hey Stephen, thank you for the kind words! We're very happy to hear you had a great experience with us and hope to see you again soon!

Rated 4.4 out of 5.0 based on 50 Client reviews

1
Michael K. | February 15, 2021 Overall Experience

"I have been a customer for several months now and up until today was very satisfied. However today I"

5
Julie P. | February 13, 2021 Overall Experience

"I bring my young son to this location to get his haircut. He's turning 2 soon and I wanted his hairc"

4
Stephen Pendley. | February 8, 2021 Stylist

"I’ve tried this place a few times. I got Marissa as my stylist yesterday, and she gave me the best f"

5
Gavin D. | February 5, 2021 Overall Experience

"They were super nice, did a very good job and I recommend going here."

5
Nathan G. | December 24, 2020 Haircut

"Trish was awesome great service happy with hair cut all in all great experience i will go back "

5
Jeffrey I. | October 13, 2020 Stylist

"Kristy always does a great job. I get my hair cut every two weeks and always request Kristy. She is "

5
Mark B. | September 18, 2020 Haircut

"I'm new to the area and was a previous Sport Clips customer so I wanted to give the Morgantown locat"

1
Matt M. | October 11, 2019 Haircut

"The haircut was poorly done. The barber did not do what was requested. The staff was friendly and th"

5
Mike H. | October 7, 2019 Stylist

"Amanda knows what she's doing, is personable, polite and friendly. She takes care of you and ensures"

5
Judy J. | August 27, 2019 Stylist

"KeKe is amazing.!.! I took my son for his first haircut and was afraid he would not like it at all. "